The Corporate Affairs Commission (CAC) says it now processes about 10,000 business registration requests daily following the deployment of artificial intelligence (AI) across its service delivery platforms.
The Registrar-General of the commission, Hussaini Magaji, disclosed this on Monday in Abuja during the Anniversary Lecture marking CAC’s 35th anniversary.
Magaji said the adoption of AI had significantly improved the commission’s ability to manage the rising volume of business registrations and customer inquiries nationwide.
According to him, the surge in registration requests is driven by ongoing tax reforms, government policies encouraging the formalisation of informal businesses, and the rapid growth of digital and social media-based enterprises.
“Today, CAC receives close to 10,000 business registration requests daily, compared to just a few hundreds in the past.
“Our systems also handle an average of 5,000 customer inquiries every day through emails and call centres,” he said.
He explained that handling such volumes through manual processes would be impossible, noting that AI had become essential in enhancing speed, accuracy and operational efficiency.
The registrar-general said CAC had transformed from a single manual office in Abuja in 1991 into a fully digital, end-to-end corporate registry that now delivers services globally on a 24-hour basis.
Magaji acknowledged that the transition to an AI-driven portal in 2025 came with initial challenges but noted that the reforms were already yielding positive outcomes.
He thanked stakeholders and customers for their patience during the transition and reaffirmed the commission’s commitment to providing world-class services.
Magaji also announced a partnership between CAC and Google aimed at strengthening the commission’s technological framework and improving ease of doing business in Nigeria.
According to him, the collaboration will enhance portal performance, system reliability and turnaround time for service delivery.
He added that CAC had introduced new AI-powered tools on its redesigned website, including an AI legal assistant to address regulatory inquiries and a business name generator to simplify the name reservation process.
The reforms, he said, aligned with CAC’s broader commitment to transparency, efficiency and national economic development.
In his remarks, the Chairman of the House of Representatives Committee on Commerce, Ahmed Munir, pledged legislative support to further strengthen digital infrastructure, transparency and innovation at the commission.
Munir said CAC’s digital transformation had simplified business registration processes and empowered millions of entrepreneurs to transition from the informal to the formal economy.
Similarly, the Director-General of the National Information Technology Development Agency (NITDA), Kashifu Abdullahi, pledged technical support for CAC’s digital and AI-driven reforms.
Abdullahi said CAC’s growth underscored the importance of continuous innovation in public sector institutions, assuring the commission of NITDA’s support in deploying ethical and responsible AI solutions across its operations.